When you purchase a download (Electronic Software Download), we will contact you by email as soon as we can after your order comes through to us. This is usually within half an hour, sometimes less. On weekends or at other unsocial hours it may be a little longer, or the next morning.

The email that you receive from us will include a link to the download site, together with your download or authorisation code, and any instructions that are necessary to fulfil your installation.

If you have any questions, or think that your download details have gone astray please email us and we will get back to you.


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